Shipping Policy
Last Updated: 01/02/2026
At Linearcart.com (“Linearcart”, “we”, “our”, or “us”), we aim to provide reliable and efficient delivery services while maintaining transparency regarding shipping procedures and responsibilities.
By placing an order on Linearcart.com, you agree to the terms outlined in this Shipping Policy.
1. Shipping Coverage
Linearcart currently provides delivery services across Bangladesh through trusted third-party courier and logistics partners.
Shipping availability may vary depending on location, courier coverage, or operational limitations.
We reserve the right to decline delivery to certain areas where service is unavailable or considered high risk.
2. Order Processing Time
Orders are typically processed within 1–3 business days after order confirmation.
Processing time may increase during:
Sales periods
Public holidays
High order volume
Stock verification procedures
Processing time is separate from delivery time.
3. Estimated Delivery Time
Estimated delivery timelines:
Inside major cities: 2–5 business days
Outside city areas: 3–7 business days
These timeframes are estimates only and are not guaranteed delivery commitments.
4. Delivery Partners & Responsibility
Linearcart works with independent courier companies.
Once an order is handed over to the courier:
Delivery operations are managed by the logistics provider.
Delivery delays caused by courier issues are outside our direct control.
Linearcart shall not be liable for delays caused by:
Weather conditions
Traffic disruptions
Government restrictions
Courier operational issues
Natural disasters or force majeure events.
5. Shipping Charges
Shipping charges may vary depending on:
Delivery location
Product size or weight
Promotional offers
Shipping fees are displayed during checkout and are considered accepted upon order placement.
Shipping fees are generally non-refundable unless delivery failure is caused solely by Linearcart.
6. Customer Responsibility During Delivery
Customers must:
Provide accurate shipping information.
Ensure availability to receive the order.
Answer courier communication when contacted.
Failure to cooperate with delivery attempts may result in order return or cancellation.
Additional delivery charges may apply for re-delivery.
7. Incorrect Address or Failed Delivery
If delivery fails due to:
Incorrect or incomplete address
Customer unavailability
Refusal to accept package
Linearcart may:
Deduct shipping and handling costs
Require additional payment for reshipping
Cancel the order with partial refund only.
8. Order Tracking
Where available, tracking information will be provided after shipment.
Tracking updates depend on courier systems and may not update in real time.
9. Package Inspection Upon Delivery
Customers are strongly advised to:
Inspect package condition before accepting delivery.
Record unboxing video when possible.
Claims regarding missing or damaged items must be reported within 48 hours of delivery.
Failure to report within this timeframe may result in claim rejection.
10. Delayed or Lost Shipments
While we assist customers in resolving courier issues:
Delivery timelines are estimates only.
Investigation time depends on courier procedures.
Linearcart shall not be responsible for indirect losses caused by delayed shipments, including missed events or business losses.
11. Partial Shipments
Orders containing multiple items may be shipped separately depending on stock availability or warehouse logistics.
Separate deliveries do not qualify for additional compensation.
12. Refused or Unaccepted Orders
If a customer refuses delivery without valid reason:
Shipping and handling costs may be deducted.
Future orders may require advance payment.
Repeated refusals may result in account restrictions.
13. Force Majeure
Linearcart shall not be liable for delays or failure to deliver caused by events beyond reasonable control, including but not limited to:
Natural disasters
Pandemic situations
Political unrest
Transportation interruptions
Government actions
Internet or system outages
14. Limitation of Liability
To the fullest extent permitted by law, Linearcart shall not be liable for:
Courier delays or errors
Damages occurring after successful delivery
Customer-provided incorrect information
Indirect or consequential losses related to shipping.
15. Policy Updates
We reserve the right to update this Shipping Policy at any time without prior notice.
Continued use of our services indicates acceptance of revised policies.
16. Contact Information
For shipping-related inquiries:
Website: https://linearcart.com
Email: [email protected]